Legal

Data deletion

Effective November 2, 2026

You can disconnect platforms and ask us to delete your data at any time. This page explains how. For full details, see our Privacy Policy.

On this page

1.Disconnect a platform#

Disconnect the account from the BrandMuse screen where you connected it, or remove BrandMuse's access on the platform:

  • TikTok account: TikTok app → Profile → Menu (☰) → Settings and privacy → Security and permissions → Apps and services permissions → BrandMuse → Remove access.
  • TikTok Shop: TikTok Shop Seller Center → apps and services authorized for your shop → deauthorize BrandMuse.
  • TikTok ads: TikTok Ads Manager or Business Center → apps with access to your advertiser account → remove BrandMuse.
  • Instagram: Instagram app → Settings and activity → Website permissions → Apps and websites → remove Kagit for Business.
  • Instagram business account (brands): select Disconnect on the Instagram accounts page in BrandMuse, or on Facebook go to Settings and privacy → Settings → Business integrations → remove Kagit for Business.
  • Facebook: Settings and privacy → Settings → Business integrations → remove Kagit for Business.
  • Google and YouTube: Google Account permissions → BrandMuse → remove access.

When a connection ends, we immediately revoke and delete its access tokens and stop collecting data. Data received through that connection is deleted within 30 days. If you ask Meta to delete your Instagram data, we delete it within 24 hours after Kagit tells us.

Creators can ask Kagit to delete their data. After Kagit tells us, we delete it from every brand's BrandMuse records within 24 hours. We keep "do not contact" entries so that brands do not contact you again.

2.Delete your BrandMuse account#

  • Email [email protected] from the email address on your account, with the subject "Account deletion request".
  • Tell us the account email and, for brands, the workspace name.
  • We may ask you to confirm your identity. We reply within 10 days and complete the deletion within 30 days.

Deleting an account also ends all of its platform connections. Records that the law requires us to keep, such as payment and tax records, are stored separately for the legal period and then deleted.

3.Creators without a BrandMuse account#

If a brand contacted you through BrandMuse, or your public profile appears in BrandMuse, you can:

  • Use the unsubscribe link in any BrandMuse email, or decline on the offer page, to stop all further offers.
  • Email [email protected] with your profile link or handle to ask us to delete your public profile data.

We keep only your email address and the date of your request, so that we do not contact you again.

4.Contact#

Questions about deletion: [email protected]. WISHNOTE Inc., 3F, 50 Toegye-ro 56-gil, Jung-gu, Seoul, Republic of Korea.